subLyme Payments offers electronic payment products and services to restaurants, retailers and other Clients nationwide. The company also provides consulting services to business looking to reduce their Visa/MasterCard expense and/or to more seamlessly integrate credit card acceptance into their operations.
subLyme Payments was started by industry veterans with over 60 years of combined experience in the Client payments business. Our goal is to offer our clients the most appropriate mix of payment products and services and to provide exceptional customer service and comprehensive support for our payment products and services.
With multiple vendor and processor relationships in place, subLyme offers the ease and convenience of being a single source provider for any client’s credit and debit card processing, terminal needs (stand alone, wireless, virtual/on-line), integrated software solutions, on-line reporting and Gift Card/Loyalty card programs.
Our clients value our expertise in an industry that is often poorly represented by “street level” sales people who do not possess the product knowledge to match the needs of each customer. At subLyme Payments, we strive to exceed the expectations of our clients in the following areas:
- Dedicated Support: Relationships are the foundation of the subLyme Payments service philosophy. Our goal is to create lasting partnerships with our clients; partnerships that enable our professionals’ intimate knowledge of the payments industry to be used in support of the unique business needs of each one of our clients. To that end, we go beyond the industry standard 24/7 “live voice” customer support, and we assign a dedicated Relationship Manager (RM) to administer all aspects of our client’s business relationship with subLyme Payments. Our RMs ensure maximize the value of credit card acceptance, resolve any issues that arise, the timely resolution of any/all issues and provide regular analysis of the our client’s their payment processing.
- Sophisticated Reporting Capabilities: Clients benefit from an easy-to-use, flexible and comprehensive reporting package; one that enables ongoing analysis, evaluation of transactions, settlements, ACH’s, etc. Furthermore, subLyme Payments offers a complete reporting system that allows clients to monitor their chargebacks, retrievals, interchange qualification and other important data. Standard and customized reports can be received in a variety of formats, enabling Clients to manipulate the format and distribute the data according to their internal processes.
- Cutting-Edge Payment Technology: Clients benefit from our utilization of technology to help cut costs, increase productivity and expect a processing vendor who can provide solutions that evolve with the Clients ever-changing needs. We strive to innovate and invest considerably in technology development in order to provide merchants with state-of-the-art proprietary products, services and communications technologies that continually meet their unique business needs.
- Competitive Pricing: Small business people are always seeking to minimize the extraneous costs involved in accepting card payments. With subLyme Payments’ multiple processing partner philosophy, we continue to match our clients with the lowest processing costs in the marketplace today. Once processing, we will monitor each clients interchange expense on a quarterly basis to ensure their transactions are in compliance and receive the lowest interchange expense possible.
- Partnering with other Industry Leaders: Our partnerships with companies across the full spectrum of the electronic transaction industry give subLyme Payments the ability to match our merchants with a wide range of products and services to fit their particular needs.
Whether it’s updating your current technology or cost savings; subLyme Payments simplifies and accelerates the way our clients do business.